Legal

Privacy Policy

Last updated: April 2, 2026

1. Introduction

The Watch Meister LLC ("we", "our", or "us") operates the website thewatchmeister.com. This Privacy Policy explains how we collect, use, and protect information about you when you visit our website or contact us about our services.

2. Information We Collect

We may collect the following information when you interact with us: your name and contact details (phone number, email address) when you enquire about a piece or our services; information about the watches or Hermès bags you share with us for valuation or consignment; correspondence you send to us via WhatsApp, email, or our website forms; and standard analytics data collected automatically when you visit our website (such as browser type, pages visited, and time spent on pages).

3. How We Use Your Information

We use the information we collect to respond to your enquiries and provide our services; to carry out valuations, authentications, and consignment transactions; to send you information about our products and services where you have given consent; to improve our website and the services we offer; and to comply with our legal obligations. We do not sell your personal information to third parties.

4. Data Storage and Security

Your data is stored securely using industry-standard measures. We retain your information for as long as necessary to provide our services and comply with applicable laws. WhatsApp conversations are subject to WhatsApp's own privacy policy in addition to our own.

5. Cookies

Our website uses cookies to improve your browsing experience and help us understand how our site is used. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain parts of the website.

6. Third-Party Services

We use certain third-party services to operate our website and business, including analytics providers and payment processors. These services have their own privacy policies and we are not responsible for their practices. We ensure that any third parties we work with respect the confidentiality of your information.

7. Your Rights

You have the right to request access to the personal information we hold about you, to request correction of any inaccurate information, to request deletion of your data where we have no legal obligation to retain it, and to withdraw consent to marketing communications at any time. To exercise any of these rights, please contact us at sales@thewatchmeister.com.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: sales@thewatchmeister.com or call +971 4 385 6006. Our boutique is located at City Walk, Dubai, UAE.

On This Page

Introduction

Information We Collect

How We Use It

Data Storage

Cookies

Third Parties

Your Rights

Contact Us